999dt's Privacy Policy

1 Introduction & Scope

This privacy policy ("Policy") applies to the 999dt platform and the website at https://999dt.lat ("Platform"). When you use our platform, open an account, use betting or gaming services, or contact us, you are considered to have accepted the terms of this Policy.

999dt is a safe and reliable online entertainment platform for users in Bangladesh. We give the highest priority to the privacy of your personal information, and through this policy we aim to be fully transparent about how your information is handled.

This platform is intended only for persons aged 21 or older. We do not knowingly collect any information from minors. We reserve the right to verify or close any account if we have reason to suspect otherwise.

2 What Information We Collect

Various types of information are collected in order to provide our services. A detailed description of that information is given below:

2.1 Registration & Identity Information

• Full name and username
• Email address and mobile number
• Date of birth (for age verification)
• Password (stored in encrypted form)
• Preferred language and currency (Taka / ৳ / BDT)

2.2 Financial Transaction Information

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history and amounts
• Transaction reference numbers and timestamps
• Bonus receipt and wagering activity

2.3 Gaming & Usage Information

• Game history, bet amounts, and results
• Duration and type of activity on the platform
• VIP level and reward points information
• Session logs and security-related events

2.4 Technical Information

• IP address and device identification number
• Browser type and operating system
• Cookie and session data (details in section 7)
• Referral source and visited page information

2.5 Customer Service Communications

• Live chat conversation records
• Support tickets and email messages
• Complaints, reviews, and feedback

3 Purpose of Data Collection

999dt collects and processes user information only for specific and legitimate purposes. These purposes are described in detail below:

3.1 Account Management

Your identity information is used to create, manage, and secure your account. This information is also needed for login verification, password reset, and account recovery.

3.2 Financial Transaction Processing

Financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. The authenticity of each transaction is verified and secure processing is ensured.

3.3 Bonus & Promotion Delivery

Gaming history and financial information are used to correctly deliver welcome bonuses, cashback offers, and VIP benefits, and to ensure wagering conditions are met.

3.4 Fraud Prevention & Security

Detecting and preventing unauthorized access, multiple account creation, money laundering, and other fraudulent activities is among our primary responsibilities.

3.5 Service Improvement & Personalization

Usage patterns are analyzed to further improve the platform experience. Information is also used to personalize game recommendations and content according to your preferences.

3.6 Responsible Gaming

Monitoring user gaming behavior to identify signs of excessive play and providing support when needed is part of our commitment.

4 Information Sharing & Disclosure

999dt never sells your personal information to third parties. However, limited information may be shared in the following specific circumstances:

4.1 Service Provider Partners

Minimum necessary information is shared with trusted service providers for payment processing (such as bKash, Nagad, Rocket, Upay), cybersecurity, data analytics, and customer service software operations. These partners are contractually bound to maintain data confidentiality.

4.2 Game Providers

Our game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft may process limited transaction data to ensure game fairness and security.

4.3 Legal Obligations

Information necessary to comply with applicable laws in Bangladesh or court orders may be shared with the relevant authorities. In such situations we will make every effort to notify you in advance where possible.

4.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. Users will be notified in advance in such cases.

5 Data Security Measures

999dt takes industry-standard technical and organizational measures to protect user data. Our security framework is described below:

• SSL/TLS Encryption: All data transmission on the platform is secured through advanced SSL encryption technology.
• Password Hashing: Your password is never stored in plain form — it is always kept as a one-way cryptographic hash.
• Access Controls: Only authorized personnel have limited access to the information they need. All access is recorded in logs.
• Regular Security Audits: The platform's security measures are regularly reviewed and updated.
• Data Backup: Data is securely backed up to prevent data loss in the event of any technical issue.
• Two-Factor Verification: Additional verification processes are activated for suspicious logins or transactions.

However, no method of storing or transmitting information over the internet is one hundred percent secure. We follow the highest industry standards, but no security measure can be claimed to be completely guaranteed.

6 Data Retention Period

Your information is not retained beyond the period it is needed. Retention periods are explained below:

6.1 Active Accounts

All information is retained for as long as the account remains active. If an account becomes inactive, information continues to be securely retained until it can be legally deleted.

6.2 Closed Accounts

Even after an account is closed, certain information — including financial transaction records, identity verification documents, and data required to meet legal obligations — is retained for a defined period.

6.3 Data Deletion Requests

Users may request the deletion of their own information. However, if there are legal obligations, ongoing disputes, or incomplete transactions, it may not be possible to delete all information immediately.

7 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the 999dt platform.

7.1 Types of Cookies

• Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security.
• Functionality Cookies: These cookies are used to remember your language preferences and other settings.
• Analytics Cookies: These collect information to review platform usage and improve service quality.
• Marketing Cookies: These help display relevant offers based on your interests.

7.2 Cookie Controls

You can control or delete cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some platform functionality.

8 Your Rights

As a 999dt user, you have the following rights over your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you can request that your information be deleted.
• Right to Object to Processing: You can object to the processing of your information for certain purposes.
• Right to Data Portability: You can request your information in a structured format.
• Right to Opt Out of Marketing Communications: You can request to stop receiving promotional communications at any time.

To exercise these rights, send an email to [email protected] or contact us via live chat.

9 Protection of Minors

999dt is an entertainment platform intended only for persons aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory at registration and identity documents may be requested in suspicious cases.

If it appears that a minor's information has been collected by mistake, please contact us — we will delete that information immediately and close the associated account.

10 Third-Party Links & Services

The 999dt platform may contain links to third-party websites. 999dt is not responsible for the privacy policies of these external sites. Users are advised to read the privacy policies of any third-party services before using them.

Our platform is integrated with payment services such as bKash, Nagad, Rocket, and Upay. When conducting transactions through these services, the terms and conditions of the respective mobile banking operator will also apply.

11 Policy Changes

999dt reserves the right to update or amend this privacy policy as needed. If significant changes are made:

• The "Last Updated" date at the top of the policy will be changed.
• Registered users will be sent a notification by email.
• A clear notice will be displayed on the platform.

If you continue to use the platform after the updated policy is published, you will be considered to have accepted those changes. The latest version of the policy will always be available on this page.

12 International Data Transfers

999dt's servers and data infrastructure may be located in various countries. If your information is processed or stored outside Bangladesh, we ensure that the same data protection standards are maintained there as well.

Appropriate contractual safeguards are put in place for data transfers so that the privacy of your information is maintained everywhere.